![]() "We regret this outcome and sincerely apologize to those impacted," he added.įILE - General views of the MGM Grand Las Vegas Hotel & Casino on August 16, 2020, in Las Vegas, Nevada. MGM has no evidence that the hackers and criminals have used the data to commit account fraud or identity theft, Hornbuckel said, noting the company will also reach out to impacted consumers via email and offer free identity protection and credit monitoring services. But hackers stole other personal information, including names, contact information, driver's license numbers, Social Security numbers and passport numbers belonging to some customers who did business with MGM prior to March of 2019, he said. Hornbuckle added that no customer bank account numbers or payment card information was compromised in the incident. ![]() ![]() "We also believe that this attack is contained." "While we experienced disruptions at some of our properties, operations at our affected properties have returned to normal, and the vast majority of our systems have been restored," MGM CEO Bill Hornbuckle said in a Thursday letter to customers. Ransomware is an ever-evolving form of malware that scrambles a victim organization’s data with encryption, then criminals demand a ransom in exchange for software decryption keys.
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